Last updated: 10 February 2026
"Visible managers and supportive culture with good training and safety, but basic activities and adequate staffing without a stable team."
Staff had a clear understanding about their role... in protecting people... from abuse... Medicines were stored, recorded and administered safely... Risk assessments were detailed... Accidents and incidents were clearly documented and actions taken were reviewed.
Staff felt supported in their roles and were complimentary... One staff member told us, 'The home is very well managed; the staff team are brilliant.'
We observed there was always sufficient numbers of staff on duty... People told us that there was always enough staff members on duty
Staff were provided with appropriate training in subjects such as mental capacity, fire, psychosis, infection control and first aid... New staff members were supported to undertake the care certificate... one staff member told us that they were currently doing a level two diploma in mental health supported by the organisation.
The registered manager and the registered provider were visible within the service. They promoted an open and honest culture... Staff felt supported in their roles and were complimentary of the registered manager and registered provider.
People were supported to attend football sessions and go shopping... guide to activities available each week... Tai Chi starter group... PlayStation... cinema and cooking.
Staff numbers are enough to cover the shifts but nothing extra like a long-serving team or no agency workers mentioned.
There was always sufficient numbers of staff on duty and the consistent pattern of the duty rota
No activities coordinator or special programmes so the job is mostly personal care with basic outings like football and shopping.
We saw that people were supported to attended football sessions and go shopping and see families and friends... Tai Chi starter group... PlayStation... cinema and cooking.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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