Working at Newtown (65a)
65A Newtown, Trowbridge, BA14 0BQ
Operated by Parkcare Homes (No.2) Limited
3 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive managers, stable staffing and positive culture stand out, but basic outings without special programmes or an activities coordinator hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
7/10
✓
Feedback from staff included, “The managers are around, they know people well and they make sure we know what we are doing. They support us and encourage us to speak up or share ideas.”
Staffing Levels
7/10
✓
the service was now fully staffed, and they had not needed to use any agency staff in the previous 6 months.
Training & Dev
7/10
✓
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Management
7/10
✓
Staff said the registered manager was “experienced, approachable and acts when she says she will” and said they “would not hesitate to speak with her about anything”.
Programmes
4/10
!
[Person] goes out and about shopping, to the cinema and to the pub. They promote his independence.”
Points to consider
Basic outings to shops, cinema and pubs, but no activities coordinator or special programmes to add variety to the working day.
[Person] goes out and about shopping, to the cinema and to the pub. They promote his independence.”
No details on career progression or funded qualifications for staff.
Staff completed a thorough induction when they started and had regular training relevant to the needs of people living at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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