Working at Newton House

Some of the medicine management records needed reviewing and adjusting according to provider's policy and current best practice guidance... We recommend the provider considers current guidance on managing 'homely remedies'.

The registered person did not always ensure all required recruitment checks and information were gathered before staff started work... This was a breach of Regulation 19 (Fit and proper person employed).

The provider's policy for how often the staff should update or refresh their mandatory training was not always in line with the current best practice guidelines for ongoing social care staff training.

The registered manager did not ensure some of the issues we found on the inspection, were identified through their own quality monitoring systems. For example, missing recruitment information for staff suitability; discrepancies with medicine management and auditing.