Last updated: 9 February 2026
"Supportive management and friendly team culture ensure safe care and sufficient staffing, but no details on staff retention or specialist training."
Staff assessed people's needs and put care plans and risk assessments in place to ensure they had the support they needed. These were regularly reviewed.
The manager and staff were friendly and approachable and worked as a team to ensure people had a good quality of life.
There were enough staff on duty to ensure people's needs were met including nurses, care workers, activity co-ordinators and ancillary staff.
Per 2017 comprehensive inspection: The provider maintained a record of staff training requirements and arranged a variety of courses to meet their needs.
A staff member said, '[Manager] wants to improve the service and is on the side of the residents and the staff. If we are short staffed [manager] comes and works on the unit. [Manager] is resident orientated, supportive and fair.'
There were lots of activities for people to take part in and we saw people enjoying one-to-one sessions with the activity co-ordinators.
Staffing is sufficient to meet needs, but no details on staff retention or agency use to show stable teams.
There were enough staff on duty to ensure people's needs were met including nurses, care workers, activity co-ordinators and ancillary staff.
Activities have coordinators and one-to-one sessions, but no specialist programmes or creative innovations mentioned.
There were lots of activities for people to take part in and we saw people enjoying one-to-one sessions with the activity co-ordinators.
Training covers basics and supervisions, but no funded specialist courses or career pathways detailed recently.
Per 2017 comprehensive inspection: Staff received one-to-one supervision on a regular basis in line with the provider's policy requirements.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp