Working at Newton Court Care Home

Staffing levels get mixed reviews from staff, and agency workers cover vacancies.

We received a mixture of comments about the staffing levels. Current vacancies were being managed with recruitment processes and agency staff were employed until vacancies were filled.

Training covers basics and some clinical topics but records are not fully up to date for all staff.

Most training records were up to date and some needed further review to reflect accurate updates to their training records.

Management is in place and approachable but still has gaps in audits and paperwork oversight.

Some aspects of auditing and record keeping needed continued review to show improvements in areas such as, the management of medications, complaints.