Working at Newport Square

When people took medicines to be used as required (PRN) such as pain relief medicines, staff recorded the reasons for administering and the amount and time taken. There was no system for recording whether the medicine had been effective.

Staff told us they were well supported and could ask for advice and guidance at any time.

People were supported by staff who had received relevant training. This included training in learning disability and autism, mental health needs, and positive behaviour support.

Management were visible in the service, people and staff told us they were approachable.