Working at Newlands
Whites Row, Kenilworth, CV8 1HW
Operated by WCS Care Group Limited
26 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive management, positive culture and specialised training, but gaps in staff retention and innovative activities."
Safety & Risk
7/10
✓
People told us they were safe from harm... Staff understood systems in the home for recording and escalating any concerns they had.
Staff Culture
7/10
✓
One staff member we spoke with told us, 'I love every day of it.' The atmosphere at the home was calm and people and staff were positive.
Staffing Levels
6/10
✓
We saw people had access to staff when needed and staff told us there were enough staff to support people safely.
Training & Dev
7/10
✓
Staff told us they had access to training and supervision... staff told us about how they had received very specialised training to support one person which a rare condition.
Management
7/10
✓
People and staff liked and felt supported by the registered manager. Systems were in place to review and monitor people's experience of care.
Programmes
6/10
✓
The activities lead discussed how they ensured people received individual support to pursue activities of interest to them... Group activities and outings also took place.
Points to consider
Staffing is enough for safe care using a dependency tool, but no info on staff staying long-term or using agency workers.
staff told us there were enough staff to support people safely. The registered manager told us they used a dependency tool to ensure staffing levels were in accordance with people's needs.
There is an activities lead doing individual hobbies and group outings, but no specialist programmes or creative innovations.
The activities lead discussed how they ensured people received individual support to pursue activities of interest to them. For example, one person had an interest in trains... Group activities and outings also took place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews