Working at Newlands House - Care Home with Nursing Physical Disabilities
Main Street, Swadlincote, DE12 8DA
Operated by Leonard Cheshire Disability
37 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Effective safety practices and supportive staff culture, although agency staffing and delays responding to call bells are drawbacks."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt supported through regular supervisions and appraisals. Team meetings were productive, and staff felt confident their views and opinions mattered and were listened to.
Staffing Levels
6/10
✓
People continued to receive one-to-one hours of support from staff as per their package of care, utilising regular agency staff for continuity.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff told us they had regular training opportunities to develop their skills.
Management
7/10
✓
Per 2019 comprehensive inspection: People we spoke with told us they knew the registered manager well and they were approachable and available.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People told us about outings such as sailing and shopping. They were enthusiastic about volunteers who spent time in the home supporting activities.
Points to consider
Staffing is adequate but uses regular agency workers and had some delays responding to call bells.
utilising regular agency staff for continuity. Per 2019: mixed feedback about staff responsiveness to calling for help... some delays.
Training is standard with regular sessions and supervisions but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us they had regular training opportunities to develop their skills.
Activities offer variety like outings and volunteers but no dedicated coordinator or innovative programmes.
Per 2019 comprehensive inspection: People said they enjoyed planned activities as well as informal ones such as a game of dominoes. They were enthusiastic about volunteers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews