Working at Newlands Care Home
18 Tetlow Lane, Manchester, M7 4BU
Operated by Angel Care plc
30 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"A positive culture and supportive manager with enough staff, but medication safety issues like poor allergy records and incorrect patch rotation are major concerns."
Safety & Risk
3/10
✕
staff did not rotate the application of patches in line with manufacturers recommendations. Information regarding people's allergies was not recorded correctly on relevant documentation.
Staff Culture
6/10
✓
The staff team spoke of a positive culture at the service and said they enjoyed their roles. Staff said the registered manager was supportive and approachable.
Staffing Levels
5/10
!
There were enough staff employed to care for people safely. One member of staff said, 'I would say we have enough for now, as the home is not currently full.'
Training & Dev
5/10
!
We reviewed staff training records. Staff had been trained and assessed as competent to manage medicines.
Management
5/10
!
Staff said the registered manager was supportive and approachable but we recommend the service ensures governance systems remain effective particularly regarding medication.
Programmes
5/10
!
we observed several activities taking place during the inspection. A notice board was displayed near the main reception of the home, with photographs of past activities people had enjoyed taking part in.
Points to consider
Medication handling has errors like not rotating patches and poor allergy records, making it risky.
staff did not rotate the application of patches in line with manufacturers recommendations. Information regarding people's allergies was not recorded correctly on relevant documentation.
Staff numbers are enough now but only because the home is not full yet.
I would say we have enough for now, as the home is not currently full. We would be given more staff if numbers increased.
Only standard training with no specialist courses or development mentioned.
Staff had been trained and assessed as competent to manage medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews