Last updated: 9 February 2026
"Supportive staff culture and approachable management, but gaps in medication records and unclear staff stability hold it back."
There had been minor gaps in medicine records addressed during inspection; inconsistent handling of medication errors with no review for themes or trends.
Staff told us, 'I like the fact that the home is open. The staff team talk and debate and offer to help each other.' All staff confirmed they felt supported.
A relative told us, 'There are always plenty of staff.' The provider assessed how much support people required to determine staffing.
People found the registered manager to be approachable and responsive. All staff confirmed they felt supported.
Enough staff on duty to meet needs but no details on team stability or agency worker use.
A relative told us, 'There are always plenty of staff.' The provider assessed how much support people required, which helped them to determine how many staff were needed.
Some gaps in medication records and errors not checked for patterns across cases.
We found some gaps in records... When there were medication errors, we found inconsistent handling of these errors. There was no evidence of a review of all the errors together to look for themes or trends.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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