Working at Newhaven Residential Home
Mumby Road, Alford, LN13 9RF
Operated by Mr. Stephen Brown and Mrs. Christine Brown
25 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff love their jobs with great morale, supportive management and a stable team, but training and activities lack specialist courses and innovative projects."
Safety & Risk
7/10
✓
Staff knew what to do to support people to remain safe. Staff completed safeguarding training and knew how to recognise abuse and how to report concerns. Accidents were monitored and analysed to help prevent reoccurrence.
Staff Culture
8/10
✓
Comments from staff included, 'I love my job and we have excellent management support; I would have my relative here' and 'It's a good home. We have a good group of staff and morale is great.'
Staffing Levels
7/10
✓
Staff confirmed there was enough staff on duty and there were very few changes to the staff team, which helped consistency of care.
Training & Dev
6/10
✓
Staff confirmed they received enough training, supervision and positive support. Comments included, 'We get plenty of training.'
Management
7/10
✓
Staff confirmed they received enough training, supervision and positive support. Comments included, 'Management are flexible and very supportive'
Programmes
6/10
✓
There was an activity programme, which was produced following consultation with people. This included activities within the service such as craft work and games, and outings to community facilities such as a local donkey sanctuary and pubs for a meal.
Points to consider
Staff get regular training and supervision but no specialist courses or funded qualifications.
Staff confirmed they received enough training, supervision and positive support. Comments included, 'We get plenty of training.'
Activities programme has outings and games but no specialist therapies or innovative projects to make the role more varied.
There was an activity programme... craft work and games, and outings to community facilities such as a local donkey sanctuary and pubs for a meal.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews