Working at Newhaven Care
20 Penkett Road, Wallasey, CH45 7QN
Operated by Mr Danny So
14 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Strong staff retention and experienced management with regular training, but limited activities without a coordinator or extra funding."
Safety & Risk
8/10
✓
Staff up-to-date safeguarding training, knew procedures; medicines audited regularly; risks monitored closely.
Staff Culture
7/10
✓
Positive person-centred culture with respect between manager, staff, people; staff know residents well, relaxed interactions.
Staffing Levels
9/10
✓
Consistent staff team worked for provider long time; tenures 22, 17, 14 years; team covers absences, very unusual for other staff.
Training & Dev
8/10
✓
Staff trained regularly in required and additional areas like understanding autism, common health conditions, learning disabilities; regular supervision.
Management
8/10
✓
Registered manager in post over 25 years; relative: 'The manager does an excellent job. She runs a tight ship.'
Programmes
4/10
!
People involved in cooking, shopping, household tasks, garden use; relative wishes more funding for activities like horse riding.
Points to consider
No activities coordinator or special programmes, so the role is mostly routine care with basic involvement like cooking and gardening.
Relative told us 'I have no complaints but I wish there was more funding for activities. They used to go horse riding but can't now because they do not have enough money.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews