Working at Newhaven
27 Highfield Road, Bognor Regis, PO22 8BQ
Operated by Allied Care (Mental Health) Limited
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Visible leadership promoting teamwork and a positive culture where staff feel valued, although staffing lacks stability and medication storage had issues."
Safety & Risk
6/10
✓
Medicines were administered and managed safely... However we found that stock medicines were stored in an unlockable portable canvas case... By the following day these were stored separately.
Staff Culture
8/10
✓
The service had an open and positive culture... Staff told us that they felt acknowledged by the management for good work... 'I feel listened to... I feel valued and appreciated.'
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. Staff comments included; 'I think there are enough staff, there are always three here.'
Training & Dev
7/10
✓
Staff had received training in topics such as health and safety... specific to the people they supported for example; schizophrenia, drug and alcohol and bipolar disorder training. Staff receive regular supervisions about six a year.
Management
8/10
✓
Leadership was visible and promoted teamwork. Staff spoke positively about the management and had a clear understanding of their roles and responsibilities.
Programmes
6/10
✓
People had opportunities to be actively involved in activities both inside and away from the home... meeting friends, food shop, lunch out, coffee shop... cinema trips, walks along the sea front, pub trips.
Points to consider
Staffing is enough to meet basic needs but no details on stable teams or low agency use so workloads might feel stretched sometimes.
There were enough staff on duty to meet people's needs. The registered manager said that they were confident that staffing levels met people's needs and that additional staff were put on rotas as and when people's needs changed.
Activities offer variety like outings and gardening but no dedicated coordinator or special programmes to make the role more creative.
People had opportunities to be actively involved in activities both inside and away from the home. We read one person's weekly timetable which included, meeting friends, food shop, lunch out, coffee shop, house activities and college.
Some medication storage issues were spotted and fixed quickly plus a past medication error happened.
Stock medicines were stored in an unlockable portable canvas case... Medicines that required stricter controls... were not stored correctly... By the following day these were stored separately... followed the duty of candour following a medicine error.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews