Last updated: 10 February 2026
"Staff feel supported by an approachable manager with stable staffing and positive team morale, but medicines checks and care records needed improvement."
2022: 'Assured' on PPE, testing, vaccination, outbreak management; 'somewhat assured' on cleaning records as 'not all cleaning was recorded'; per 2018: staff knew safeguarding, minor meds recording addressed
Per 2018 comprehensive inspection: Staff said 'morale has really improved... we are a team now', 'lovely working here... well supported', 'manager... listens to us'
Per 2018 comprehensive inspection: 'no staff vacancies currently... recruitment... positive... staffing levels were appropriate... staff were not rushed when providing care'; 2022: measures to mitigate COVID staff pressures
Per 2018 comprehensive inspection: 'Staff had completed a range of training... regular one to one supervisions'; 'some outstanding training for staff... planned'
Per 2018 comprehensive inspection: Staff praised new registered manager as approachable and supportive but 'audit tools for medicines and care records required further development'
Per 2018 comprehensive inspection: 'Dedicated activities co-ordinator... range of activities included gardening, craft work, bingo, skittles... outings to farm shop, restaurant, pantomime, entertainers'
Management is competent with a supportive manager, but checks on care records and medication needed improving back then.
Per 2018 comprehensive inspection: The audit tools for medicines and care records required further development
Training covers basics and supervisions happen regularly, but some staff needed catch-up training with no specialist courses mentioned.
Per 2018 comprehensive inspection: There was some outstanding training for staff, but this had been identified and planned
There is an activities coordinator with games, crafts, and trips, but nothing special or innovative to vary the workday much.
Per 2018 comprehensive inspection: The range of activities included gardening, craft work, bingo, skittles, dominoes and other games, outings
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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