Working at Newgate Lodge Care Home
Newgate Lane, Mansfield, NG18 2LG
Operated by Newgate Lodge (EMI) Limited
60 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Warm supportive culture and strong safety practices impress, but COVID staff pressures and basic activities hold it back."
Safety & Risk
8/10
✓
2022 targeted inspection fully assured provider effective on infection prevention, PPE use, testing, outbreak management, premises hygiene; per 2019: 'Medicines were safely... administered... good safeguarding knowledge, incidents dealt with appropriately'.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'Staff morale was positive and the atmosphere was warm, happy and supportive... Staff told us, "It's a lovely place to work." The culture of the service was open, honest, caring'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'Staffing levels were appropriate and ensured people received responsive care and support'; 2022 targeted inspection: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures'.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff completed a comprehensive induction and had access to a wide range of training. They had opportunity for regular supervision and appraisal... actively promoted staff to take further learning opportunities for their personal and professional development.'
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt listened to and that the management team and owners were approachable; one staff said, 'The owner came in before Christmas and spoke to all of us on a 1:1 basis and asked us to let them know anything we needed.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Dedicated activity co-ordinator; 'People participated in a range of activities... enjoyed entertainment events and accessing the community with staff support... puzzles, group activities... one to one things.'
Points to consider
Staff numbers are sufficient for timely care, but COVID caused staff pressures that needed extra measures, with no details on agency use or team stability.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022); Staffing levels were appropriate (2019)
Varied activities run by a coordinator like outings, entertainment and puzzles make the day interesting, but no specialist programmes or innovations mentioned.
People participated in a range of activities that met their individual choices... entertainment events and accessing the community... activity co-ordinator (2019)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews