Last updated: 10 February 2026
"Great staff team culture and effective safety practices, but lack of an activities coordinator means unstructured programmes."
Assured provider used PPE effectively, had up-to-date infection policy, managed visitors and outbreaks well overall despite minor staff risk assessment gap; effective safeguarding and risk management per 2019. (2022 and 2019 inspections).
Staff said 'we have a great staff team, very knowledgeable and we work well together'; relatives said 'staff are brilliant, caring with a great attitude'; visitor said 'everybody gets along here'. Per 2019 comprehensive inspection.
The service was staffed sufficiently, staff confirmed they had enough time to spend with residents, and staff were visible to provide support. Per 2019 comprehensive inspection.
Staff received an effective induction and training programme that was continually updated, with regular supervision and appraisal, and staff confirmed this. Per 2019 comprehensive inspection.
The registered manager was experienced, staff were knowledgeable, and staff told us staff meetings were useful to discuss issues and improvements. Per 2019 comprehensive inspection.
Activities were varied with trips and entertainment regularly provided, notices confirmed this. Per 2019 comprehensive inspection.
No activities coordinator or structured programme, so the job is mostly routine personal care with basic trips and entertainment.
Activities were varied, and people told us there were trips and entertainment regularly provided. Notices around the home confirmed this. Per 2019 comprehensive inspection.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp