Working at Newbury Grove
370 London Road, Newbury, RG14 2QH
Operated by WT UK Opco 4 Limited
68 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued like one big family with innovative activities, but busy mornings stretch the team."
Safety & Risk
8/10
✓
2022: Staff had received infection prevention and control training. During our visit we observed staff adhere to good practice in relation to PPE. Per 2019: All accidents and incidents were recorded and reviewed daily... lessons had been shared with staff to improve safety.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff felt valued and respected by the management team, and consistently demonstrated high levels of morale. One staff member said, 'It is amazing here. Everyone supports one another, whatever their job. We are just like one big family.'
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: Staff consistently told us there were enough suitable staff deployed to meet people's needs safely. However, staff also told us that during the busy morning period they were often stretched.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received additional training in specialist areas relevant to the needs of individual people, such as training in caring for people living with dementia. Records confirmed that staff had regular meetings with their supervisor.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff consistently told us they were inspired and motivated by the registered manager to provide the best person-centred care possible to people.
Programmes
8/10
✓
Per 2019 comprehensive inspection: The activities coordinator had gone the extra mile... provided activities to maintain these skills... created a pub and coffee shop within the home... virtual cycling exercise bike... people's physical and cognitive abilities had significantly improved.
Points to consider
Staffing is adequate but busy mornings stretch the team so you can't always spend as much time with people as you'd like.
Per 2019 comprehensive inspection: staff also told us that during the busy morning period they were often stretched, which meant they could not always spend as much time as they would like to care for people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews