Working at Newbrook
14 Carlton Avenue, Castleford, WF10 4BZ
Operated by Care Worldwide (Carlton) Limited
3 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and listened to with strong safety practices, but activities are basic without a dedicated coordinator."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, up-to-date IPC policy, clean home; Per 2019: Safeguarding procedures followed, incidents audited monthly, positive risk-taking supported.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt listened to and supported by the management team; confident to raise concerns and felt the service was well-led.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff deployed to ensure safe care; staffing levels were sufficient; staff turnover was low.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff training was kept up-to-date with the training matrix showing numerous training completed at required frequency; staff received supervision and appraisal.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the management team; managers were approachable and active in the running of the home.
Programmes
5/10
!
Per 2019 comprehensive inspection: Programme of activities introduced, described as rather basic but flexible; staff supported community outings; one person enrolled on ASDAN accredited course.
Points to consider
Only basic flexible activities and some community outings, no dedicated coordinator or specialist programmes to add variety to the working day.
a programme of activities had been introduced especially for one person who did not like to engage. These were rather basic but flexible depending on people's individual preferences on each day.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews