Last updated: 10 February 2026
"Staff feel supported and listened to with strong safety practices, but activities are basic without a dedicated coordinator."
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, up-to-date IPC policy, clean home; Per 2019: Safeguarding procedures followed, incidents audited monthly, positive risk-taking supported.
Per 2019 comprehensive inspection: Staff felt listened to and supported by the management team; confident to raise concerns and felt the service was well-led.
Per 2019 comprehensive inspection: There were enough staff deployed to ensure safe care; staffing levels were sufficient; staff turnover was low.
Per 2019 comprehensive inspection: Staff training was kept up-to-date with the training matrix showing numerous training completed at required frequency; staff received supervision and appraisal.
Per 2019 comprehensive inspection: Staff spoke positively about the management team; managers were approachable and active in the running of the home.
Per 2019 comprehensive inspection: Programme of activities introduced, described as rather basic but flexible; staff supported community outings; one person enrolled on ASDAN accredited course.
Only basic flexible activities and some community outings, no dedicated coordinator or specialist programmes to add variety to the working day.
a programme of activities had been introduced especially for one person who did not like to engage. These were rather basic but flexible depending on people's individual preferences on each day.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp