Working at Newbridge Hill
51 Newbridge Hill, Bath, BA1 3PR
Operated by Achieve Together Limited
6 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel proud and well supported by management, but staffing changes overload the manager and some training records need updating."
Safety & Risk
7/10
✓
Systems and policies were in place and staff had received safeguarding training... 'I would feel confident to report anything, and confident that something would be done.'
Staff Culture
8/10
✓
A staff member told us, 'I am proud to work here'... 'This is a great service. I love working here.'
Staffing Levels
5/10
!
There were enough staff to meet the identified needs... Staff said that an additional person working in a senior role would be beneficial... 'he's doing two people's jobs really.'
Training & Dev
5/10
!
Staff had attended training which related to the needs of the people using the service... however some training records required updating.
Management
7/10
✓
Staff told us they felt well supported and they could speak with the registered manager at any time. One staff member said, '[Name] does a really good job. As a manager, they're really good.'
Programmes
6/10
✓
People were supported to follow their interests and take part in a wide range of meaningful activities... attending work, theatre visits, outings and shopping trips.
Points to consider
Enough staff overall but recent staff changes and manager has to cover extra roles sometimes.
There had been a number of staff changes since the last inspection... 'Sometimes I don't ask [registered manager] to do things because I know he's got so much to do already – he's doing two people's jobs really.'
Only standard training like induction and basic courses, with some records not up to date.
New staff received induction... Staff had attended training which related to the needs... however some training records required updating.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews