Working at Newbrae Care Home Limited
41 Crowstone Road, Westcliff On Sea, SS0 8BG
Operated by Newbrae Care Home Limited
10 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Supportive management and positive culture with strong safety, but basic activities and adequate staffing without a stable team hold it back."
Safety & Risk
7/10
✓
Staff had received training in safeguarding... Risk assessments were in place... Medicine records we reviewed were in good order. Regular audits were completed.
Staff Culture
6/10
✓
There was a positive culture at the service. There was a relaxed and calm atmosphere and we saw people and staff had good relationships whilst interacting together.
Staffing Levels
5/10
!
People and relatives told us there was enough staff and they were well looked after. Staff told us they felt they had enough staff on duty to meet people's needs.
Training & Dev
6/10
✓
Staff were supported to have training to enhance their skills and keep them up to date with best practice. Staff told us they had a full induction... Care Certificate.
Management
6/10
✓
Staff felt supported by the registered manager and provider to perform their roles. The provider visited the service regularly and worked closely with the registered manager.
Programmes
4/10
!
People were supported to follow their interests and do activities of their choice. One person told us how they liked to go out for walks... external people also came to the service to encourage and support activities.
Points to consider
Staffing is adequate with enough staff on shifts according to staff and relatives, but nothing special like a stable long-serving team.
People and relatives told us there was enough staff and they were well looked after. Staff told us they felt they had enough staff on duty to meet people's needs.
No dedicated activities coordinator or regular structured programme, so the role is mostly routine care with basic activities like walks and visitors.
People were supported to follow their interests and do activities of their choice. One person told us how they liked to go out for walks... external people also came to the service.
Only standard training like induction and Care Certificate, no specialist courses or funded qualifications.
Staff told us they had a full induction when they started at the service. This included completing training and working shadow shifts... Staff new to care were supported to complete the Care Certificate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews