Working at New Tyne
Durrington Lane, Worthing, BN13 2TF
Operated by West Sussex County Council
20 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Strong safety practices and a positive staff culture with good training, but managers fail to ensure regular supervisions and agency staff are used heavily."
Safety & Risk
8/10
✓
Per 2021 inspection: We were assured the provider was using PPE effectively and safely, accessing testing for residents and staff, promoting safety through premises hygiene and preventing outbreaks.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff said 'It's a lovely place to work, an amazing atmosphere and great team work'; staff felt well supported by management.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Staffing levels were sufficient to meet people's needs; one staff member said 'We have too many agency staff'.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff completed a range of training relevant to their work including dementia awareness and were encouraged to become 'Dementia Friends'; new staff completed induction.
Management
4/10
!
Per 2018 comprehensive inspection: There was a management failure in the process for monitoring staff supervisions to ensure they took place in line with the provider's policy.
Programmes
6/10
✓
Per 2018 comprehensive inspection: A range of activities was organised including quizzes, outings to garden centres, entertainers, school visits, gardening and special event menus.
Points to consider
Managers have not made sure staff get their regular one-on-one check-in meetings.
Staff did not receive regular supervision with their line managers in line with the provider's policy (per 2018)
Staffing is adequate but they use agency workers quite a lot.
One staff member said 'We have too many agency staff and the deputy manager spends a lot of time organising agency staff for shifts' (per 2018)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews