Working at New Thursby Nursing Care Home

People were protected from the risk of abuse and avoidable harm. Staff managed medicines safely, as prescribed and in line with good practice guidance.

One staff member said, 'I absolutely love it here, I am happier here at New Thursby than I have been in any other place.'

There were sufficient, suitably skilled and experienced staff to meet people's needs. People told us there were enough staff to provide the care they needed without rushing them.

The staff team had frequent training, supervision, appraisal and staff meetings, to help them provide suitable care and to help develop their skills and knowledge.

Staff told us they felt supported by the registered manager and senior team. They said they listened to and acted on ideas and suggestions and were caring and supportive.

The activities co-ordinator organises things to do. She takes things to do to people in their rooms as well as group activities. She also does trips out.