Working at New Stead House
Kirkleatham Street, Redcar, TS10 1QR
Operated by Parkcare Homes (No.2) Limited
17 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Comprehensive training, exceptional person-centred activities and strong safety, although staffing managed COVID-related shortages."
Safety & Risk
8/10
✓
2022: Assured provider preventing infections, using PPE effectively, meeting vaccination requirements; Per 2019: Good safeguarding, positive risk-taking, safe medicines, learning from incidents.
Staff Culture
7/10
✓
Per 2019: Staff said 'We just help each other out when needed, it's a good team' and felt supported; positive feedback from relatives and professionals.
Staffing Levels
6/10
✓
2022: Provider had measures to mitigate COVID-19 related staff pressures; Per 2019: Enough staff with dedicated core teams, relatives said staff always around.
Training & Dev
8/10
✓
Per 2019: Comprehensive 16-week induction including Level 5 Diploma in PBS, specialist training e.g. Lymphedema, regular supervisions and appraisals.
Management
7/10
✓
Per 2019 inspection: Staff felt supported, 'I really get on well with them (management)'; relatives said 'Management are very good, positive'.
Programmes
8/10
✓
Per 2019: Exceptional person-centred activities e.g. charity shop work, music concerts, sensory projects like textured sunflower, community outings; holistic approaches with outcome books.
Points to consider
Staff levels are sufficient but they had to manage around COVID-related staff shortages.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews