Working at New Spring Lodge
1166 - 1168 London Road, Derby, DE24 8QG
Operated by New Spring Lodge INT Ltd
17 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel valued in a positive culture with strong management support and safety, but activities remain basic without a coordinator."
Safety & Risk
7/10
✓
A safeguarding policy was in place... Staff had received training about how to protect people from abuse... Incidents were reviewed by the registered manager... people received their medicines as prescribed, with no omissions in the recording.
Staff Culture
7/10
✓
Staff were clear on who they would report any concerns to and told us they would feel safe in doing this. Staff spoke positively about the culture of the home, and how everyone cared about the people they supported.
Staffing Levels
6/10
✓
People received care from sufficient numbers of suitable staff. Where people needed more than one staff member to support them this was provided.
Training & Dev
6/10
✓
Staff were supported with their training and development to enable them to meet people's needs. New staff were supported with an induction and training programme... Staff were provided with supervision on a regular basis by the registered manager.
Management
7/10
✓
Staff spoke positively about the culture of the home... One member of staff told us, 'This is the best place I have worked.' Staff confirmed they received regular supervisions and support from the management team.
Programmes
4/10
!
Some people had commenced a garden project with staff support. People told us that during the summer they had spent time in the garden and had barbeques. The provider had recruited an activities coordinator who was due to start work soon.
Points to consider
No activities coordinator in place yet, so the role is mostly routine care with basic garden projects, barbecues, and some outings.
The provider had recruited an activities coordinator who was due to start work soon.
Staffing is adequate but nothing special, just enough staff with no details on retention or agency use.
People received care from sufficient numbers of suitable staff.
Only standard induction, training, and supervision, no specialist courses or funded qualifications.
New staff were supported with an induction and training programme and worked with experienced staff until their competency was assessed... Staff were provided with supervision on a regular basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews