Working at New Lodge

Staffing is enough but deployment could be better so care might not always match needs perfectly.

There were enough staff available to support people, however we discussed with the registered manager how staff could be deployed more efficiently to meet people's needs.

Activities programme runs with a coordinator but lacks good cover when they are off so might not happen every day.

consideration needs to be given as to how activities can be provided when the activity co-ordinator is not available.

Some minor safety gaps like missing mouth care risk plans and small cleaning issues that were fixed on the spot.

Care plans and risk assessments for people's oral hygiene needs were not in place; minor infection control issues addressed during inspection.