Working at New Fern
Cousin Lane, Halifax, HX2 8AD
Operated by Day Opportunities Ltd
6 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"A fantastic manager, strong supportive team with low staff turnover, good training and engaging activities like sensory gardens shine through."
Safety & Risk
8/10
✓
The provider had clear measures in place to safeguard people from the risk of abuse. Medicines were managed safely... Managers investigated incidents and shared lessons learned.
Staff Culture
8/10
✓
Staff turnover was very low. Staff placed people's wishes, needs and rights at the heart of everything they did. One staff member said, 'It's such a strong team.'
Staffing Levels
8/10
✓
Staff turnover was very low. This meant people received consistent support from staff who knew them well. One staff member said, 'Everything works well for the people we support; staffing levels are very good.'
Training & Dev
7/10
✓
Staff received training to meet people's needs. Training was refreshed at regular intervals. Staff told us, 'We get good support with our studies and the manager is really helpful. The training and support [opportunities] are continuous.'
Management
8/10
✓
One staff member said, 'It's such a strong team. The manager is fantastic, one of a kind. Always on hand and supportive. We can go to her anytime.'
Programmes
7/10
✓
The provider had made effective changes to the environment... This included the construction of a sensory garden and relaxation rooms... Staff worked with local organisations to ensure arrangements for social activities and education met people's individual needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews