Working at New Elmcroft
St. Giles Close, Shoreham By Sea, BN43 6AT
Operated by Shaw Healthcare Limited
60 bedsNursing homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.7/10
Key Finding
"Good training, positive culture and engaging activities, but no permanent manager and lapses in wound care and fall monitoring put people at risk."
Safety & Risk
3/10
✕
People did not consistently receive safe wound care as guidance from health professionals was not always followed... People who experienced a fall were not always monitored for signs of deterioration to their health.
Staff Culture
6/10
✓
The managers of the service promoted a positive and person-centred culture... Staff told us the new manager had made a positive impact on staff morale and had an open and inclusive approach.
Staffing Levels
5/10
!
Our observations during the inspection and records confirmed there were enough staff to support people and meet their needs. The service had vacancies, however there was an ongoing recruitment programme... currently agency staff were used to cover the vacancies.
Training & Dev
6/10
✓
Staff received a comprehensive induction and training that enabled them to competently perform in their role. Staff had undertaken training in dysphagia awareness and the International Dysphagia Diet Standardisation Initiative (IDDSI).
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The service had a new manager who had recently started working at the home.
Programmes
6/10
✓
The home employed two activities co-ordinators who were responsible for planning and provision of activities... We observed people enjoying activities such as painting and making Easter decorations to decorate the home.
Points to consider
No permanent manager in post, so leadership changes are not yet stable.
At the time of our inspection there was not a registered manager in post.
Staff sometimes did not follow wound care or fall monitoring guidance, putting people at risk.
One person's wound was not adequately monitored for 10 days, another person for six days... the person was not subject to increased monitoring in line with the providers falls policy.
Staffing is adequate but relies on agency workers to cover vacancies.
The service had vacancies... currently agency staff were used to cover the vacancies and was working to ensure regular agency staff were employed from the same agencies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews