Working at New Directions (Hastings) Limited - Bishops Lodge
Bishops Lodge, Hastings, TN34 2DL
Operated by New Directions (Hastings) Limited
6 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive leadership and strong training programmes, although adequate staffing and no activities coordinator hold it back."
Safety & Risk
8/10
✓
Detailed risk assessments had been completed to identify potential hazards... Staff continued to take appropriate action following accidents and incidents.
Staff Culture
7/10
✓
People, their relatives and care staff continued to be happy with the way the service was managed and led. Staff told us that they felt well supported by the registered manager.
Staffing Levels
6/10
✓
There continued to be sufficient skilled and experienced staff to ensure people were safe and cared for.
Training & Dev
8/10
✓
Staff continued to undertake a programme of essential and specialist training... included training in positive behaviour support, food and nutrition, diabetes management... all staff undertook a level two qualification in mental health support.
Management
8/10
✓
Staff told us that they felt well supported by the registered manager and that the leadership was approachable and supportive with any issues or practice needs that they had.
Programmes
6/10
✓
People were supported to follow their interests... going to church, shopping, work, out on trips, Zumba, swimming.
Points to consider
Staffing is adequate for one-to-one care but nothing special, no details on staff turnover or agency use.
There continued to be sufficient skilled and experienced staff to ensure people were safe and cared for.
No activities coordinator or specialist programmes, so the role relies on supporting outings and personal interests.
I like going to church, shopping, work, out on trips, Zumba, swimming. There are always enough staff to do what we want to.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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