Working at New Copford Place Residential Care Home
London Road, Colchester, CO6 1YR
Operated by Friends of the Elderly
27 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Varied activities programmes, supportive leadership and high staff morale, although occasional agency use to cover absences."
Safety & Risk
7/10
✓
2022: Assured provider was preventing infections, using PPE effectively, managing outbreaks; Per 2018: 'Staff demonstrated a good awareness of safeguarding... Falls were analysed each month'.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'morale amongst staff remained high... Staff told us the service continued to be a good place to work... received regular supervision'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'apart from occasional agency usage to cover for staff absences there was sufficient staff available to meet their needs'; 2022 notes measures to mitigate COVID-related staff pressures.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'Care staff received a wide range of relevant and person-centred training... supported to access mentorship training to develop leadership potential'; 2022 virtual IPC training implemented.
Management
7/10
✓
Per 2018 comprehensive inspection: People and relatives spoke positively about the leadership skills of the new manager, described as hands-on and approachable, with staff saying 'The new manager is a breath of fresh air'.
Programmes
8/10
✓
Per 2018 comprehensive inspection: Dedicated activities coordinator provided varied programmes including yoga, outings, university origami classes, school visits, gardening with horticultural specialist, farm animal petting.
Points to consider
Staffing is adequate but relies on occasional agency workers to cover absences.
apart from occasional agency usage to cover for staff absences there was sufficient staff available to meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews