Last updated: 9 February 2026
"Hands-on manager, positive culture, good training and strong safety practices, but basic activities and adequate staffing hold it back."
2022 IPC inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... promoting safety through the layout and hygiene practices... making sure infection outbreaks can be effectively prevented or managed'
Per 2018 comprehensive inspection: 'The service had a positive and inclusive culture... Staff told us they felt well supported and we saw that staff had regular supervisions'
Per 2018 comprehensive inspection: 'The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs'
Per 2018 comprehensive inspection: 'All staff we spoke with told us they were provided with training that enabled them to do their job... supported staff to train to obtain their Qualifications and Credit Framework (QCF) in Health and Social Care'
Per 2018 comprehensive inspection: 'The registered manager was held in high regard by people living at the home, relatives and staff. Visitors commented on the registered manager describing them as, "A very hands on manager who is often seen around the home"'
Per 2018 comprehensive inspection: 'There was an activities programme which included quizzes, crafts, bingo, exercises, and musical entertainment... We made a recommendation that the service refer to the latest best practice in relation to activities'
Only basic activities like bingo, quizzes and crafts with no dedicated coordinator, so the role is mostly routine personal care.
Per 2018 comprehensive inspection: 'There was an activities programme which included quizzes, crafts, bingo, exercises, and musical entertainment... some people thought there was not enough to keep them occupied... hoping to recruit an activities coordinator'
Staffing is adequate but nothing special, just enough staff with no details on low agency use or stable team.
Per 2018 comprehensive inspection: 'The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs'
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp