Last updated: 10 February 2026
"Excellent training and a motivated, supported team, but medicines management and staffing levels need improvement."
areas that needed to be improved to enhance the safety of medicines practices... Improvements were required to ensure incidents that required to be reported to other agencies were always reported.
Staff were motivated and proud of the service, and morale was high.
Staff were recruited in a safe way and there were enough staff to meet the needs of each person.
extensive training and development programme that supported and underpinned the excellent knowledge and skills of the staff team... in-service specialist training programme.
The registered manager and the management team provided a positive model for all the staff. Feedback about the registered manager was positive and staff felt well supported.
input from a music therapist... music therapy has unlocked progress in rehabilitation... hydrotherapy pool, fully equipped physiotherapy gymnasium and a rehabilitation kitchen.
Staffing is adequate to meet needs but nothing special, with no details on staff staying long-term or using few agency workers.
there were enough staff to meet the needs of each person.
Some gaps in medication records and not always reporting concerns to safeguarding teams.
We have made a recommendation about the management of some medicines... recommendation about reporting incidents to safeguarding.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp