Working at Nettlestead Care Home

Staff were positive about how the service was run and the support they received from the registered manager. For example, 2 staff were nominated and were 2 of 21 finalists in the recent care awards event.

We saw there were enough staff to support people and to attend appointments when required. Staff told us they felt there were enough staff to meet people's needs safely and appropriately.

Training records confirmed that staff had completed training that was relevant to people's needs. Training included safeguarding adults, medicines administration, nutrition and hydration, dementia care, infection prevention, health and safety, moving and handling, equality and diversity, and mental capacity.

Staff recognised people's need for stimulation and supported people to follow their interests and take part in activities. These included a range of activities such as a guest singer, puzzles and quiz, bingo, and physical exercise session.