Working at Netherwood Residential Care Home
Haughton Road, Shifnal, TF11 8DG
Operated by Netherwood Care Home Ltd
54 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Friendly culture and safe practices with good training, but basic activities without a coordinator and just adequate staffing."
Safety & Risk
8/10
✓
Medicines were managed safely. Risks to people were assessed and managed. Systems were in place to learn from accidents and incidents... monthly review to identify and address any patterns.
Staff Culture
8/10
✓
Staff spoke positively about the culture and values of the service... One member of staff said, 'It's very friendly, quite a lovely atmosphere. I'd put a family member in here.'
Staffing Levels
6/10
✓
Staff told us the service had enough staff and that they had time to provide safe support. One member of staff told us, 'I think we have enough staff. It's all manageable.'
Training & Dev
7/10
✓
Staff received a wide range of training. This was regularly refreshed to ensure it reflected latest guidance and best practice. Regular supervisions, an annual appraisal and competency checks took place.
Management
7/10
✓
The registered manager and nominated individual were a visible presence at the service and knew the people living there well. Feedback was regularly sought from people and relatives and was acted on.
Programmes
4/10
!
During the inspection we saw people enjoying a piano singalong and jigsaws. Planned future activities included trips to local amenities and attractions.
Points to consider
Only basic activities like singalongs, jigsaws and trips, no coordinator or special programmes to add variety to the working day.
During the inspection we saw people enjoying a piano singalong and jigsaws. Planned future activities included trips to local amenities and attractions.
Staffing is adequate and manageable but nothing special, no details on stable teams or low workloads for unhurried care.
Staff told us the service had enough staff and that they had time to provide safe support. One member of staff told us, 'I think we have enough staff. It's all manageable.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews