Last updated: 10 February 2026
"Enough staff, good training, supportive culture and activities, but no registered manager and poor infection control weaken safety."
The provider had failed to have systems in place to adequately prevent and control infection. The provider did not always safely manage medicines.
All staff we spoke with told us they felt supported by the manager and the wider management team. Staff told us they knew management well and felt able to approach them should they need to.
people told us there were enough staff in the home to care for them. Staff told us there was enough staff on duty each day.
Staff received appropriate training specific to people's needs. Staff received supervision where they were able to discuss their role and personal development.
At the time of our inspection there was not a registered manager in post; however, the manager had begun the registration process with the CQC.
The provider had employed activity coordinators to facilitate meaningful activities with people. We saw a daily activity timetable was on display encompassing a wide range of activities for people to participate in.
No permanent manager in post, so oversight of safety and quality is weak.
At the time of our inspection there was not a registered manager in post; however, the manager had begun the registration process with the CQC.
Poor cleaning and infection control like unclean tables and wrong waste bins create health risks every day.
we found some areas of the home were unclean. For example, we found dried food on several side tables and others were sticky due to uncleaned spillages... There were not enough clinical waste bins in place around the home.
Medications not stored safely, like creams kept in rooms without locks and no opening dates recorded.
some people's topical creams and fluid thickeners were still stored in their rooms. We found these were not always stored securely... People's prescribed creams and ointments did not have a recorded date of opening.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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