Working at Nethermoor House
131 Chaseley Road, Rugeley, WS15 2LQ
Operated by Nethermoor House Limited
19 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive management and a strong learning culture with good training, but basic activities without a structured programme hold it back."
Safety & Risk
7/10
✓
People were safeguarded from abuse by staff who have been trained in recognising abuse and understand how to report any concerns. People had risks to their safety assessed and plans put in place to meet them. Where incidents occurred, the provider had a system in place to review and learn from these to prevent reoccurrence.
Staff Culture
7/10
✓
The staff received support from the registered manager in their role and felt involved in the service.
Staffing Levels
6/10
✓
People were supported by enough safely recruited staff to meet their needs. We saw people did not have to wait for their support and staff confirmed there was always enough staff on duty to ensure people's needs were met. The registered manager told us they used a dependency tool to ensure there were enough staff to meet people's needs.
Training & Dev
7/10
✓
The service had a learning culture. One staff member told us, 'We have monthly supervisions in place and we can request training, we get asked about different areas of training, I want to get my level 5 done, this has been agreed now.'
Management
7/10
✓
The registered manager was accessible to people, relatives and staff. Everyone told us they felt supported. One staff member told us, 'We have good support from the registered manager, they listen and are easy to approach they take on board our ideas of staff and they really supportive.'
Programmes
4/10
!
A relative told us, 'They have had people in to entertain the residents, and they have Quizzes and try to get them dancing, the staff really do interact with all the residents.'
Points to consider
Only basic activities like quizzes, dancing and entertainers, no dedicated coordinator or structured programme, so the role is mostly routine personal care.
A relative told us, 'They have had people in to entertain the residents, and they have Quizzes and try to get them dancing, the staff really do interact with all the residents.'
Staffing is adequate with enough staff and a dependency tool, but nothing special like low agency use or strong retention mentioned.
People were supported by enough safely recruited staff to meet their needs. The registered manager told us they used a dependency tool to ensure there were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews