Working at Netherhayes Care Home
Fore Street, Seaton, EX12 2LE
Operated by The Adelaide Lodge Care Home Limited Liability Partnership
28 bedsResidential homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.1/10
Key Finding
"A family atmosphere with high staff morale, strong leadership and reliable staffing, although activities are mostly basic."
Safety & Risk
8/10
✓
People were protected from potential abuse... Staff had a good understanding of what to do to make sure people were protected from harm. Medicines were managed safely and audited regularly.
Staff Culture
9/10
✓
Everyone described a 'family, homely' atmosphere. Staff spoke with pride about the service. The annual staff survey showed staff reported high morale and good teamwork.
Staffing Levels
8/10
✓
The service was fully staffed. There were five care staff on duty each day, with two care staff overnight. Staff did extra shifts to cover any sickness or leave.
Training & Dev
8/10
✓
Most staff had qualifications in care. Training methods included online, face to face training and competency assessments. Staff felt well supported through regular supervision.
Management
8/10
✓
People, relatives and staff expressed confidence in the leadership at the home. Staff and professionals said the registered manager was approachable and listened.
Programmes
6/10
✓
People enjoyed the range of activities on offer which included arts and crafts, singing, dancing, a knitting group and a variety of games and quizzes. The service had an activity co-ordinator.
Points to consider
Activities are regular with a coordinator but mostly basic like arts, crafts, singing, games and quizzes, so days can feel routine without specialist programmes.
range of activities on offer which included arts and crafts, singing, dancing, a knitting group and a variety of games and quizzes and external entertainment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews