Working at Needwood House Nursing Home
58-60 Stafford Street, Cannock, WS12 2EH
Operated by Needwood Care Limited
33 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"An empowering culture and strong safety systems support staff well, although training gaps on epilepsy and diabetes and quality checks missing issues like outdated records were concerns."
Safety & Risk
7/10
✓
Systems were in place to keep people safe from harm. Staff received safeguarding training and they were confident about how to report safeguarding concerns.
Staff Culture
7/10
✓
Staff told us the culture was empowering. One staff member said, 'I enjoy caring for people, it's important to try and encourage them to do as much as they can.'
Staffing Levels
6/10
✓
There were enough suitable qualified staff on duty to support people safely, including for one-to-one support for people to take part in activities.
Training & Dev
5/10
!
Staff received induction, supervision and on-going training. Although, we did raise concerns regarding the governance of training, due to staff not receiving epilepsy and diabetes awareness training.
Management
6/10
✓
Staff told us they felt supported by the registered manager and felt able to contribute and make suggestions to improve the quality of the care provided.
Programmes
6/10
✓
People were supported to engage in a wide range of activities... such as making cards and baking. One staff member explained how they approached the new provider to purchase more sensory activities.
Points to consider
Staff missed training on conditions like epilepsy and diabetes at the time of inspection, even though it was fixed quickly.
staff not receiving epilepsy and diabetes awareness training. However, the care plans were detailed and explained actions to take when monitoring these conditions and the nurses had in-depth knowledge of each condition. The provider responded straight away and put all staff on the relevant training courses.
Managers' quality checks did not spot issues like outdated records, training gaps, and repositioning charts ahead of time.
Quality audits were in place... Although they had not always identified some of the areas of improvement we identified... A training matrix was in place... However, staff had not received training covering all the health conditions... Repositioning charts... did not detail how the person was repositioned... Medicine audits had not always identified outdated information.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews