Working at Neath Hill Care Home
Currier Drive, Milton Keynes, MK14 6NS
Operated by Neath Hill Care Centre Limited
47 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by a hands-on manager in a stable team with no agency staff and strong safety, although the activities programme is basic especially at weekends."
Safety & Risk
8/10
✓
Medicines were stored and administered safely. Staff responded to accidents and incidents, and learning was shared to reduce the chance of issues recurring. Per 2019 comprehensive inspection, with strong IPC measures per 2022.
Staff Culture
7/10
✓
Staff said they felt supported in their roles. They said the registered manager was approachable and offered guidance whenever needed. One staff member said, 'We all care a lot, the team are passionate about it.' Per 2019 comprehensive inspection.
Staffing Levels
7/10
✓
There were no agency staff working in the service. The staff team worked together to cover any gaps in the rota. Per 2022 IPC inspection.
Training & Dev
6/10
✓
Staff were trained to support people effectively. Ongoing training was available for staff continuous learning and refresher training. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff told us they felt well supported by the registered manager. One staff member said, 'The registered manager is marvellous, he helps out a lot, cleans and everything, he is a good role model to us and it motivates the team.' Per 2019 comprehensive inspection.
Programmes
5/10
!
A programme of activities was in place for groups of people and on a one to one basis. Some people felt this could be improved upon to add more activities during the weekend. Per 2019 comprehensive inspection.
Points to consider
Activities programme is basic with fewer options at weekends, so shifts can feel routine some days.
Some people felt this could be improved upon to add more activities during the weekend. Per 2019 comprehensive inspection.
Only standard training and refreshers mentioned, no specialist courses or funded qualifications.
Ongoing training was available for staff continuous learning and refresher training. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews