Working at Neat Marsh House
Neat Marsh Road, Hull, HU12 8TP
Operated by Avocet Trust
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Friendly culture with happy staff and strong safety practices, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
People were protected from harm and risk, as safeguarding and risk management systems were followed... management of medicines and infection control were based on robust practice... Accidents and incidents were monitored and analysed for trends.
Staff Culture
8/10
✓
The registered manager and staff promoted a friendly, positive culture. Staff said, 'We like coming to work because we all get on well and find it rewarding to support the people that live here.'
Staffing Levels
7/10
✓
People were supported by a sufficient number of suitable staff. Staffing rotas showed there were sufficient staff on duty. People experienced one-to-one support every day. Recruitment procedures and practices were robust.
Training & Dev
6/10
✓
Staff were trained, competence assessed and supervised.
Management
7/10
✓
The service was led by a registered manager who understood the responsibilities of their registration... They fostered a positive and collaborative culture.
Programmes
4/10
!
Staff encouraged people to find and take part in activities... such as eating out, walking, music and dancing, photography using I-Pads and going to the pub.
Points to consider
Only basic outings and hobbies like walking, music, and pub visits, no activities coordinator or special creative programmes.
eating out, walking, music and dancing, photography using I-Pads and going to the pub.
Just standard training and supervision, no specialist courses or funded qualifications mentioned.
Staff were trained, competence assessed and supervised.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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