Last updated: 10 February 2026
"Approachable management and a supportive culture where staff feel valued, but unclear staff retention and basic activities without a dedicated coordinator."
People and relatives felt safe; effective safeguarding, risk management, safe medicines, incidents managed well with learning shared.
Staff we spoke with said they felt well supported and listened to; they described it as a great place to work; staff placed people's wishes at the heart of everything.
The numbers and skills of staff matched the needs of people using the service; safe recruitment practices followed.
Staff had training on safeguarding; one staff said 'All of the training is second to none, by far the best training I've ever had'; per 2017: autism-specific training, regular supervisions and appraisals.
Acting manager had skills and good oversight; staff felt well supported and listened to, described it as a great place to work; management team visible and approachable.
Per 2017 comprehensive inspection: lodges had musical instruments, multisensory toys, crafts, games, vegetable garden, sensory garden, woodland walk; 2023 confirms staff supported activities and local interests.
Staff numbers match needs but no details on staff staying long-term or using few agency workers.
The numbers and skills of staff matched the needs of people using the service.
Varied activities like games, crafts and garden access but no dedicated coordinator or innovative programmes to make shifts more engaging.
Per 2017 comprehensive inspection: access to musical instruments, multisensory toys, craft supplies, games, vegetable garden, sensory garden, woodland walk.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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