Working at Neale Court
Neale Road, Lincoln, LN6 9UA
Operated by Country Court Care Homes Limited
46 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff enjoy a happy family culture and strong safety measures, but occasional waits when busy and reduced activities need attention."
Safety & Risk
8/10
✓
2022: Assured preventing infections, using PPE effectively, testing, managing outbreaks, up-to-date IPC policy. Per 2019: Safeguarding procedures, risk assessments, medicines managed safely, learning from incidents.
Staff Culture
8/10
✓
Per 2019: Staff said there was good team working... A member of staff... said, 'I love it here, it is like one, big, happy family. The residents are happy, staff are happy and everyone is so supportive.'
Staffing Levels
6/10
✓
Per 2019: People told us there were enough staff... staff said recent increases... had a positive impact and they felt there were enough staff to provide safe levels of care. 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019: Records showed... regular mandatory training updates. Training... relevant to their roles and included topics on long term conditions such as diabetes, Parkinson's disease and dementia awareness. Regular supervision and annual appraisal.
Management
6/10
✓
Per 2019 comprehensive inspection: There was clear leadership and people told us they could speak with staff or the manager if there were issues.
Programmes
6/10
✓
Per 2019: There was a weekly schedule of planned activities... lots of variety, bingo... entertainers... chef did baking activities... staff volunteered additional shifts to cover activities coordinator vacancy.
Points to consider
Staffing is enough for safe care, but residents mentioned very occasional waits when busy.
Per 2019: People told us there were enough staff to support them safely... very occasional waits when everyone wanted assistance at the same time.
Training covers basics and some conditions like dementia, but no funded qualifications or career development mentioned.
Per 2019: regular mandatory training updates... included topics on... diabetes, Parkinson's disease and dementia awareness... regular supervision and an annual appraisal.
Activities programme has variety like outings and bingo, but was slightly reduced due to coordinator vacancy.
Per 2019: vacancy for an activities coordinator and... number of activities had reduced slightly. However, some of the staff volunteered... to cover.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews