Last updated: 9 February 2026
"Strong leadership, loyal long-term staff and a motivated family-like team, although gaps in medication records need fixing."
2021: Assured on all infection prevention including PPE, testing, cleaning, outbreak plans; per 2018: robust safeguarding, recruitment, risk assessments, incident learning, medicines audits.
Per 2018 comprehensive inspection: 'Staff were highly motivated, worked well as a team and shared a common ethos'; staff comments 'We work well as a team and gets lots of support'; felt like family.
Per 2018 comprehensive inspection: 'did not use agency staff'; 'The staff are very loyal. Most have been here a long time'; sufficient staff including weekends.
Per 2018 comprehensive inspection: Staff supported for national qualifications in health and social care, dementia training, RNIB in-house training on visual impairment; 'Training opportunities are very good'; regular supervisions.
Per 2018 comprehensive inspection: 'The registered manager provided strong leadership. They led by example were open and honest and accessible to staff people living at the home and their representatives'; staff felt valued and motivated.
Per 2018 comprehensive inspection: Named initiatives like 'Tea for Two' one-to-one sessions, masseuse, intergenerational school visits, volunteer matching by interests, ukulele band, gardening plots, community events.
Some gaps in medication records like missed signatures for creams, and staff had not all had yearly checks on giving meds.
missed signatures on Medication Administration Records [MAR] regarding the application of topical creams. staff did not have their medication competencies reviewed annually.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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