Working at Nazareth House - Plymouth
Durnford Street, Plymouth, PL1 3QR
Operated by Nazareth Care Charitable Trust
46 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel valued with strong leadership and innovative activities, but recruitment gaps and missed audit issues need attention."
Safety & Risk
7/10
✓
People were protected from abuse, because staff received safeguarding training and knew what action to take... People received their medicines safely. Staff administered people's medicines and had their ongoing competency assessed
Staff Culture
8/10
✓
Staff felt valued and had confidence in the management and leadership of the service. Staff genuinely embraced the provider's values, with one member of staff telling us 'I love working here, and the ethos behind it'
Staffing Levels
6/10
✓
People were supported by sufficient numbers of staff. Staffing numbers were regularly reviewed by the registered manager, by observing and listening to people's and staff feedback
Training & Dev
7/10
✓
Staff were complimentary about the training and the support they received. With staff telling us, they could ask for additional training in areas they may have their own interest in, such as end of life care and dementia. A new bespoke training course was being developed regarding communication and person-centred care
Management
7/10
✓
Staff were complimentary about the registered manager commenting, 'She is a really good manager, she has a wealth of knowledge. I just hope one day I can be as good as she is', and 'It's the best home I have ever worked at'
Programmes
8/10
✓
The service engaged in innovative ways... part of the 'Incredible Egg' experience, a scheme that provides duckling eggs to care homes... toy reminiscence project had engaged older and younger people together, as they shared current toys with toys from different eras
Points to consider
Staffing is adequate but nothing special, and recruitment missed gaps in some workers' job histories
People were supported by sufficient numbers of staff... Whilst staff were recruited safely, gaps in people's employment history had not always been fully scrutinised
Manager acts on feedback but audits missed issues like missing risk documents
Despite a variety of audits being in place, they had failed to identify areas requiring improvement... risk assessments were not in place for people who were at risk of choking or those living with diabetes
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews