Last updated: 10 February 2026
"Strong safety practices and a supportive culture where staff feel valued and proud, although unclear staff retention and standard training hold it back."
Per 2022 IPC inspection: Strong IPC practices, PPE competencies assessed, regular cleaning and audits; per 2018: good safeguarding, risk assessments, medicines management and incident learning.
Per 2018 comprehensive inspection: Positive comments from staff who said the manager was very supportive and they were proud of the standards of care.
Per 2018: There was sufficient staff to meet people's care needs; per 2022: provider had measures to mitigate COVID-19 related staff pressures.
Per 2018 comprehensive inspection: Staff received relevant training, induction, care certificate for new staff, and regular supervision.
Per 2018 comprehensive inspection: People, relatives and staff had confidence in the leadership and governance of the service; registered manager described as open, transparent and approachable.
Per 2018 comprehensive inspection: Variety of activities including school visits, armchair exercises, crafts; specialist dementia activities person commissioned.
Staffing is adequate with enough people on shifts, but no details on staff turnover or agency use.
There was sufficient staff to meet people's care needs.
Only standard training like induction and care certificate, no specialist courses or funded qualifications.
Induction training was provided for new staff that consisted of a mix of face to face, and e-learning courses. New staff who had not got a nationally recognised qualification undertook the care certificate.
Activities include crafts and school visits with a specialist visitor, but no named innovative programmes or special training for staff.
The registered manager had also commissioned a specialist dementia activities person, who came to the home to engage people and their relatives in activities.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp