Working at Nayland House Care Home
Off Bear Street, Colchester, CO6 4LA
Operated by AgeCare MG2 Ltd
54 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Hands-on manager, good teamwork and stable staffing make staff feel supported, but basic activities and routine training hold it back."
Safety & Risk
7/10
✓
Systems and processes to safeguard people from the risk of abuse... Staff confirmed they understood their roles... People's care plans included risk assessments... There were safe systems in place to ensure medicines were administered... safely.
Staff Culture
7/10
✓
One staff member said '[Registered manager] is very hands on... it is good teamwork'... Another staff member commented 'I enjoy working here and I have always felt supported. My suggestions, concerns and feedbacks were always welcomed'
Staffing Levels
7/10
✓
The registered manager told us they were fully staffed in care... Staff told us they felt there were enough staff to meet people's needs in a person-centred way... 'We are well staffed and there is always adequate number of staff'
Training & Dev
6/10
✓
Staff received an induction which incorporated the Care Certificate... Staff were provided with the opportunity to discuss their work, receive feedback and identify any training needs in one to one supervision meetings.
Management
7/10
✓
Staff told us '[Registered manager] is very hands on, all of the staff just help, it is good teamwork. The manager is helpful, always listening, no discrimination as all staff are treated the same.'
Programmes
5/10
!
We saw people participating in a range of group activities during the day, this included playing games with a bat and balloon and bowls and adult colouring... Staff told us as well as group activities, people had the opportunity to participate... on a one to one basis.
Points to consider
Basic group activities like games, colouring and one-to-one chats, no specialist programmes or coordinator, so the role is mostly routine personal care.
We saw people participating in a range of group activities during the day, this included playing games with a bat and balloon and bowls and adult colouring. Staff told us as well as group activities, people had the opportunity to participate in activities on a one to one basis.
Only standard induction and basic training with supervisions, no specialist courses or funded qualifications.
Staff received an induction which incorporated the Care Certificate... Staff were provided with the opportunity to discuss their work, receive feedback and identify any training needs in one to one supervision meetings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews