Working at Navara Lodge

Staff numbers are enough to cover the shifts but no details on stable teams, low staff leaving or hardly any agency workers.

There were enough staff on duty at all times to meet people's diverse, individual needs safely and effectively.

Only basic mandatory training that is mostly up to date but some sessions overdue and no specialist courses or qualifications funded.

A mandatory set of training topics and specific training was provided and regularly up-dated to support staff to meet people's individual and diverse needs. One staff member was overdue for one topic but we were told that this was due for completion.

There is an activities programme but no coordinator or special events like pet therapy, and some residents wanted more activities so shifts feel routine.

The service continued to provide people with an activities programme which responded to their abilities, preferences, choices, moods and well-being. Some people did comment that these could be more frequently held.