Last updated: 9 February 2026
"Strong leadership and good team morale ensure safe care, although staff retention and activities coordination are weaker."
'We were assured the service were following safe infection prevention and control procedures to keep people safe.' (2020) Per 2019: 'Medicines were well managed... no significant errors'
'Staff told us morale was good and they said they worked well together as a team.' (2020 inspection)
Per 2019 comprehensive inspection: 'People, relatives and staff told us there were sufficient numbers of staff on duty'
Per 2019 comprehensive inspection: 'Staff felt encouraged and supported to increase their skills and gain professional qualifications. Staff received supervision regularly'
Per 2019 comprehensive inspection: 'The registered manager led by example and was 'caring, kind and respected'. People and staff spoke well about her and their overall satisfaction'
Per 2019 comprehensive inspection: 'People had enjoyed theatre trips, coffee mornings in town, Museums, takeaway nights and individualised outings... knitting group... garden party'
Staffing is adequate with enough staff on shifts, but no details on low agency use or long-serving teams.
Per 2019 comprehensive inspection: 'People, relatives and staff told us there were sufficient numbers of staff on duty'
Varied activities like trips, games and events happen, but no dedicated coordinator or specialist programmes mentioned.
Per 2019 comprehensive inspection: 'People had enjoyed theatre trips, coffee mornings in town, Museums, takeaway nights and individualised outings'
AI Generated
Last inspected: November 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp