Working at Naseby Care Home
8 Avenue Road, Christchurch, BH23 2BY
Operated by Naseby Care Home Limited
21 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Managers support staff like family with excellent safety measures, but basic outings and no regular activities programme hold it back."
Safety & Risk
8/10
✓
People were protected from the risk of harm and abuse... Staff used an electronic system to report concerns, incidents and accidents. The management team completed regular audits.
Staff Culture
7/10
✓
Staff told us they were well supported by the management team and were able to discuss their job roles in supervisions and meetings... 'The managers are like family'.
Staffing Levels
6/10
✓
There were sufficient numbers of suitably qualified staff to meet people's needs. The registered manager used a dependency tool to determine the number of staff needed.
Training & Dev
6/10
✓
Staff had completed training relevant to their roles and there were systems in place for the provider to identify and monitor staff training requirements.
Management
7/10
✓
Staff told us they were well supported by the management team... registered manager informed us of a 'open door policy for all.'... staff who stated, 'The managers are like family, you can call them even at the weekend.'
Programmes
4/10
!
The provider and staff ensured people's care plans had current information to promote their independence... participating in activities both in the home and in the local community... 'I’m going shopping later'.
Points to consider
Only basic outings like shopping mentioned, no regular programme or fun activities to make the job more interesting.
participating in activities both in the home and in the local community... 'I’m going shopping later, (gesturing to a staff member) You’ll take me won’t you?'
Staff numbers match what's needed using a planning tool, but no word on agency staff or if the team stays long-term.
The registered manager used a dependency tool to determine the number of staff needed... There were sufficient numbers of suitably qualified staff
Staff get training needed for the job with a tracking system, but no specialist courses or extra qualifications.
Staff had completed training relevant to their roles and there were systems in place for the provider to identify and monitor staff training requirements.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews