Working at Myford House Nursing & Residential Home
Woodlands Lane, Telford, TF4 3QF
Operated by Clarendon Care Group Limited
57 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management, positive safety culture and valued staff, but basic activities and adequate staffing without strong retention hold it back."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff Culture
7/10
✓
Staff felt supported to give feedback and were treated equally, free from bullying or harassment. All the staff members we spoke with told us they felt supported by the provider and were encouraged to raise any concerns or issues in a timely way.
Staffing Levels
6/10
✓
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. People told us staff responded quickly when they required support.
Training & Dev
/10
✕
Management
7/10
✓
People, relatives and staff found the management team to be supportive and approachable. One staff member described that owing to their personal circumstances there needed to be a greater flexibility regarding their working pattern. They stated this was fully respected and supported by the management team.
Programmes
4/10
!
The atmosphere in communal areas was observed to be relaxed with people engaged in activities which they preferred. This included reading, art and crafts.
Points to consider
Only basic activities like art, crafts and reading mentioned, no activities coordinator or structured programme so the role is mostly routine personal care.
people engaged in activities which they preferred. This included reading, art and crafts.
Staffing is adequate with quick responses to call bells, but no details on low agency use, vacancies or strong retention to make workloads easy.
People told us staff responded quickly when they required support. We saw staff were readily available to support people when required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews