Working at Murton Grange

Safeguarding records were detailed, and referrals to local authorities had been made appropriately. Staff managed incidents affecting people's safety well. They recognised incidents and reported them appropriately.

Staff felt respected, supported and valued by senior staff, which supported a positive and improvement driven culture. Staff told us the service was well managed.

People were supported by a stable staff team which provided a consistently high standard of care and support. The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted.

The registered manager led by example and was open about the high expectations they had of all the staff team. Staff were complimentary about the support they received from the management team.

Arrangements for social activities were innovative, met people's individual needs, and followed best practice guidance so people could live as full a life as possible.